General terms and conditions

ARTICLE 1

The Villa is marketed exclusively by VILLAS ET RIADS DU MAROC, located at Rue du Bassin 14. 2000 Neuchatel - Switzerland, on behalf of the owner. These general rental conditions govern the contractual relationship exclusively between the owner and the tenant, the latter accepting them unreservedly.

Failure to comply with one or more of the conditions of the house rules will result in immediate termination of the rental agreement, with the owner retaining all rental income.

ARTICLE 2

The person reserving the rental is the "responsible" tenant. The rental may not be used, even partially, by third parties, whether individuals or legal entities. Subletting is forbidden, even free of charge, on pain of immediate termination of the contract. The rented premises are for residential use only, to the exclusion of any other form of professional or commercial activity.

ARTICLE 3

The maximum capacity is established in accordance with the advertisement. No reduction in the number of tenants may result in a reduction in the rental price. Any additional person entering the premises must be authorized by the owner or by VILLAS ET RIADS DU MAROC, without this refusal having to be justified. In all cases, any outsider may not stay on the premises and must vacate before the time agreed with the owner.

ARTICLE 4

The rental price was agreed between the parties at the time of booking and cannot be renegotiated on arrival. All reservations are subject to payment of a 50% deposit by way of confirmation, and payment of the balance no later than 30 days before the date of arrival. The rental contract is established for a fixed period, and the tenant may not claim to remain in the premises beyond the period agreed with the owner.

ARTICLE 5

The Villa's equipment and facilities must be used normally and in accordance with normal practice. Bedding, furniture and other objects must not be moved inside or outside the accommodation. A deposit will be required to cover any damage noted on departure or 48 hours after the tenant's departure. The deposit will be returned on departure, or at the latest 7 days after departure. The tenant is personally responsible for any damage, loss or deterioration to the accommodation. The owner reserves the right to require the tenant to take out holiday insurance, which can be obtained free of charge from the tenant's liability insurer.

The use of outside service providers is forbidden or, at the very least, subject to authorization by Villas et Riads du Maroc. Concierge services will only be provided by companies appointed by Villas et Riads du Maroc, mainly its local partner 1001 NUITS MAROC.

However, under certain conditions, the express authorization of VILLAS ET RIADS DU MAROC and the Owner will be required to bring in outside service providers, particularly for catering services. It is hereby strictly stipulated that within the scope of this authorization :

  • The use of the kitchen is understood to be "without equipment": tables and chairs, crockery, cutlery, glassware and serving dishes are not provided on the day of the event.
  • Event decorations and lighting belonging to the villa are not included in the rental price, but are subject to additional invoicing on request.
  • All entertainment provided by the organizer must be declared in advance to VILLAS ET RIADS DU MAROC for authorization. For the duration of the event, service providers remain the sole responsibility of the customer and the organizer, who must obtain any necessary authorizations.
  • No accommodation will be provided for staff dependent on service providers.
  • Service providers must provide VILLAS ET RIADS DU MAROC with an insurance certificate covering civil liability and the organization of events in any location, at least 7 days before the event.
  • An additional security deposit of 1,500 euros will be requested from the service provider prior to entering the premises. An inventory of the equipment provided will be drawn up on arrival.

ARTICLE 6

The tenant must ensure the peaceful nature of the rental and use the accommodation responsibly. In particular, he/she will ensure that the neighborhood is respected, especially in terms of noise and odors. The Tenant and the Organizer undertake to comply strictly with Moroccan legislation on morality, narcotics and prostitution. The Tenant and the Organizer assume all legal and criminal liability resulting from non-compliance with Moroccan laws, including those relating to health curfews, and shall not incur the liability of the Owner and VILLAS ET RIADS DU MAROC.

ARTICLE 7

The use of the swimming pool and other equipment is the sole responsibility of the tenant. As such, the renter assumes all legal and criminal liability arising from failure to comply with safety regulations relating to this equipment.

ARTICLE 8 - ACCESS TO AND USE OF ACCOMMODATION

Access to the accommodation is defined between 4pm and 8pm, and departure between 6am and 10am. You will only be able to take possession of the property once the booking has been paid for in full. Any other time must be agreed in advance with the Owner or VILLAS ET RIADS DU MAROC. The tenant's private use of the premises implies that he/she must behave as a good father of the family, and respect all the rules of the house, including those specifically laid down by each owner, in addition to those set out in the house rules.

ARTICLE 9

VILLAS ET RIADS DU MAROC reserves the right to modify the location initially booked, in the customer's interest, if optimal accommodation conditions cannot be guaranteed (weather conditions, technical incidents, water cuts, fire, etc.). In this case, the tenant will be rehoused as far as possible, or the booking will be cancelled, and any deposit paid will be returned, if and only if no alternative accommodation can be found.

ARTICLE 10 - CANCELLATION CONDITIONS

In the event of cancellation by the customer after booking, for any reason whatsoever, including cases of force majeure (including pandemics and closure of Moroccan borders), there will be no refund of deposits received. For cancellations made less than 60 days before arrival, the full rental amount is due.

ARTICLE 11 - LIABILITY FOR SERVICES

Any ancillary services ordered by the customer and provided by an external supplier (concierge, transport, catering, activities, excursions, and any other services provided during the stay) are subject to execution by the supplier alone, and are not the responsibility of VILLAS ET RIADS DU MAROC, whose role is solely to put the customer in contact with the supplier. In this respect, VILLAS ET RIADS DU MAROC declines all responsibility in the event of non-performance of the service, delays in performance of the service, accidents of any kind occurring during the service, and cannot be held responsible for any legal or financial consequences relating thereto.

ARTICLE 12

All confirmed rentals imply full and complete acceptance of the terms of these Rules and Regulations, which serve as the rental contract.